There are 10 car park spaces for home supporters and one car park space for
 away supporters in the vicinity of the Stadium. Wheelchair supporters have
 priority for these spaces. Contact the Disabled Liaison Officer for details of
 availability as prior booking is essential. Only telephone bookings are
 accepted.

 If required, where car park spaces are fully taken up, the Club will issue drop
 off letters so that disabled supporters can be driven to the Stadium and leave
 the vehicle whilst in the Stadium Car Park, the car must then leave the
 Stadium Car Park to park elsewhere.
 

 The designated area for both home and away supporters in wheelchairs
 is located in the West Stand Lower Tier. This is the main stand. There are 78
 wheelchair positions each with a seat for a personal assistant. However, there
 is also an away supporters area with 17 spaces at the front of the Lower North
 Stand. Whilst this area is at pitch level, and there is the risk of being hit by the
 ball or getting wet if it rains, there is a good view with seats for personal
 assistants, and the feedback from away supporters is that the Lower North
 Stand is the preferred option.

 One personal assistant is admitted without charge with the wheelchair user.
 The personal assistant must obtain the relevant ticket from the Ticket Office,
 sit with the wheelchair user to provide support and service to them and enable
 them to access our facilities.

 Access to the wheelchair area in the main stand is through Gate W1 or Gate
 W14. A lift is available to the wheelchair area to the right of Gate W1 and to
 the left of Gate W14. The access to the lower north away area is through Gate
 W1. The seating is at pitch level so no lift is required.

 Contact the Club to obtain tickets as prior booking is advisable.
 

 The facilities are as follows:-

 Toilets
 There are three designated toilets at either end of the wheelchair platform of
 the Lower West Stand. There is also a designated toilet for the Lower North
 Stand. 

 Catering
 Catering facilities are located on the ground floor and on the Upper Tier in the
 West Stand. We would advise use of the ground floor facilities that can be
 accessed by the lift although the facilities do get extremely busy in both the
 West Stand and Lower North Stand at half time. For disabled supporters
 without a personal assistant, designated stewards will usually be available to
 assist.
 

 Visually impaired supporters can purchase tickets for all parts of the Stadium
 so long as they can get to and from their chosen seat without difficulty.

 Visually impaired supporters that wish to bring a PA can do so and the PA
 will be admitted free so long as the seating in the disabled area in the Lower
 West stand (or the Lower North Stand, if away supporters) is utilized.

 We regret that we have no facilities for guide dogs at present.

 We are hoping to make available during the season a facility where
 supporters can use their own headsets to listen to match commentary via the
 Club's website.

 Contact the Club for ticket information, buying tickets in advance is advisable.

 Stewards that attend the disabled area are able to assist supporters to their
 seats but it is best to arrive at least 30 minutes before the start of the match.
 

 Hearing impaired supporters can purchase tickets for all parts of the Stadium.

 Ticket Office staff can assist with the purchase of tickets for personal callers
 on or before a matchday. Designated windows have hearing loops fitted.
 Buying tickets in advance is advisable.

 A text phone is situated in the Ticket Office but you need to register with the
 Ticket Office if you wish to communicate with the Club in this way.
 

 Ambulant disabled can purchase tickets for all parts of the Stadium so long as
 they can get to and from their seat without difficulty.

 Ambulant disabled supporters are also able to purchase tickets in the disabled
 area if for example they would prefer to use the lift to the area in the West
 Lower stand.

 Seating in the disabled area is subject to availability and we recommend
 tickets are purchased in advance through the Ticket Office.
 

 Disabled supporters requiring tickets for away matches should contact the 
 Ticket Office. On occasions it will be necessary for the supporter to contact
 the home club to ascertain their procedures. Away matches are members only
 and the Club will not sell or authorise the sale of tickets to disabled supporters
 or personal assistants unless they are members of the Millwall Supporters
 Club.

 Big match ticket facility (Cup or Play-Offs)
 Disabled supporters can contact the Disabled Liaison Officer by telephone for
 assistance with tickets.
 

 Where our home matches are designated by the Club as Members only,
 admission is restricted to Members of the Millwall Supporters Club and
 Season Ticket holders. This applies to disabled supporters and personal
 assistants. Applications to join the Millwall Supporters Club are available on 
 www.millwallfc.co.uk or application forms can be obtained from the Ticket
 Office.
 Please note that applications for membership can take up to 28 days to be
 processed.
 

 In the event of an emergency, the action to be taken will be given out over the
 tannoy and shown on the jumbotron screen. Please follow instructions given
 by stewards in the area.
 

 Ticket Office:- 0207 231 9999     (e-mail tickets@millwallplc.com)

 Disabled Liaison Officer: - 0207 740 0512 (e-mail gray@millwallplc.com)

 General Enquiries: - 0207 740 0512 or e-mail to questions@millwallplc.com

 Please do not send attachments with e-mails as we do not open them.

 If you require assistance to obtain a Season Ticket or Membership, please
 contact the Ticket Office.